JOB SUMMARY / PURPOSE
The incumbent manages the daily operations of a housekeeping services department to ensure offices, patient/guest rooms, facilities and other specified areas are kept in a clean and orderly condition. Inspects facilities, recommends upgrades when needed. The incumbent establish workflows, standard procedures, and quality control plans, manages subordinate staff in the day-to-day performance of their jobs
The incumbent is responsible for the maintenance of vendor/supplier relationship. Ensures that the assigned area is monitored as per the SLA and KPI of the client and is kept under budget to ensure profitability of the project.
ROLE AND RESPONSIBILITIES
- Responsible for the overall cleaning performance of the area assigned. Ensure supervisors prepare work schedules for the Operatives. Impart Training to the Supervisors/Operatives on the basic methodologie
- Assign Budget for each project to the supervisor. Monitor the consumables expenses are within budge
- Ensure timely submission of the attendance report for payroll processing of its staff and the supervisor
- Weekly/monthly meeting with the client to ensure the smooth functioning of cleaning operation
- Prepare work completion reports. Prepare monthly reports
- Ensure reporting structure is properly implemented
- Ensure the project is running under the cost
- Collate monthly requisitions prepare monthly material requisitions. Ensure proper maintenance schedules for equipment
- Create a Team environment.
- Ensure Operatives use equipment and chemicals as per the instructions of the supplier
- Ensure Health & Safety measures are properly implemented
- Ensure personal hygiene is maintained by the Operatives. Impart personal hygiene training
- Internal Audit of the cleaning operations- ensures remedial actions are carried out
- Suggest methods of improvements to the clients
- Ensure all sites have adequate materials for their daily operation
- Monthly report to HOD on the performance of the area
- Attend monthly meetings to discuss issues related to operations
QUALIFICATON
- Bachelor’s degree in hospitality any related field
- Possesses very good command of the English language both verbal and written. Arabic and other language is an added advantage.
- Requires thorough knowledge of proper English usage, grammar, spelling and punctuation, along with good mathematical skills.
- Possess a valid UAE driver’s license. Familiarity on UAE roads and areas.
CERTIFICATION
- BICs\Health and Safety certificate awarded by OHSHA, NEBOSH or other awarding bodies.
KNOWLEDGE, SKILL AND ABILITY
- Applied knowledge of comprehensive housekeeping and laundry operations and procedures.
- Applied knowledge in creating work schedules, inventory supplies, and cost supplies.
- Applied knowledge of P&L analysis and variance reports
- Leadership ability to direct, supervise and maintain high morale among staff
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
- High attention to detail and good customer relation and negotiation skills.
EXPERIENCE
- Minimum three (3) Assistant Housekeeping Manager or Assistant Soft Services Manager experience in handling and managing diversified and multicultural team members within a large Facilities Management, hospitality industry or property management companies.
- Experience on managing contracts, budgeting, and analytical P&L evaluation.
Please submit your application only if you MEET the requirements. Interested candidates may submit their CV, passport and visa copy citing their notice period and salary expectations to careers@duservefm.ae
