Date: Oct 10, 2023
JOB SUMMARY / PURPOSE
To ensure the smooth operations of the Call Centre which is engaged to understand the customer concern & to convey/transfer the same to the operation team or relevant department. A customer service executive will act as a liaison, provide product/services information, and resolve any emerging problems that our customer might face with accuracy and efficiency. They must be patient, empathetic, a problem solver, communicative, ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.
QUALIFICIATON: Higher School Secondary or Graduate
KNOWLEDGE, SKILL, AND ABILITY: Intermediate Knowledge of MS Office, Email Communication, CAFM systems.
JOB SPECIFIC SKILL IF ANY: Soft Skills Communication, Intermediate Knowledge of Email and Chat Communication.
Please submit your application only if you MEET the requirements. Interested candidates may submit their CV, passport and visa copy citing their notice period and salary expectations to email@example.com
Location: Dubai, UAE